The Issue:
The
workforce is morphing at hyperspeed. Every day new research and reports
demonstrate that the workplace encompasses people from more and more
different:
|
Racial, Ethnic and Religious Backgrounds
|
Age Groups
|
|
Sexual Orientations
|
Nationalities
|
|
Social and Economic Class
|
|
And this is just the beginning list!
Plus,
even in recessionary periods, merger, acquisition and reorganization
activities occur at a very rapid clip. Marketing material and websites
fall out of date quickly as players enter and leave organizational
relationships at a dizzying rate.
Merging Cultures is
a one day program for organizations that want to reflect on the nature
of their cultural dynamics and the impact that they are having on
effectiveness. Based on the break though thinking of Barry Oshry and
his associates, Merging Cultures is an upbeat, fast-paced way of
getting into complex and sensitive topics affecting every
organization.* Merging Cultures is a non-punitive program. It doesn't
assume that anyone is right or wrong. What it demonstrates is that
there are certain predictable dynamics that are set in motion by
cultural difference and M&A activity. Leaders who pay attention to
these inevitabilities are going to do a lot better than those who
don't. The very high failure rate of merged organizations and the
recurrent tensions between people who don't understand each other
culturally proves that every day in the news.
The Program
• |
Designed for groups from 20-50 |
|
•
|
Two cultural groups are created
very quickly. One's a minority and the
other is a majority. They are given a common task to work on. But, they
approach the task very differently because of the distinctions between
their cultures. The task is fun, fast paced and not connected to
anyone's everyday job.
|
|
•
|
Everyone
is given time to practice what it's like being a member of the cultural
group that they belong to. These grouping will be familiar because they
are built around some well known "Northern Hemisphere/Southern
Hemisphere" distinctions. |
|
•
|
At
some point the groups are merged and both the minority and the majority
cultures talk about the experience of being thrown together through a
structured reflection process call a "Time Out of Time" (TOOT) |
|
•
|
An
input on "Dominance and Otherness" opens up understanding and
discussion of common tensions between majority and minority groups |
|
•
|
A
second exercise simulates the Merger and Acquisition experience. After
reflection, participants join one of four groups that has a cultural
identity closest to how they see themselves. Each group develops the
character of its culture. People enjoy this because they are in
agreement with one another. Then an acquisition or merger is announced.
If it's an acquisition, one particular culture dominates over who will
be chosen to be part of the new organization. |
|
•
|
Participants
argue for their participation in the new entity by describing how their
culture adds to the "robustness" of the whole system. Everyone will
have had a chance to share ideas about the nature of a healthy and
robust system as a result of participating in an interactive input on
this subject. |
|
•
|
The
day ends with a set of custom designed reflection questions and
planning discussions that connects the ideas and experiences of the
workshop with the conditions in the participants' home organization. |
Results
| • |
A reduction in the interpersonal
tension that results from people being
blind to the impact of system forces on individual behavior
|
|
•
|
Greater appreciation for cultural
difference
|
|
•
|
Insight into the way in which differences add to
organizational effectiveness |
|
•
|
Building relationships and networks that span
professional, organizational and cultural boundaries |
|
•
|
Specific personal and organizational plans for
action |
* conducted under a license from Power
and Systems
Training.